You have questions… we have answers!
Your Luxury Resale FAQ
Everything you need to know about shopping, authenticity, sourcing, shipping, returns and more at Barbee Dreamhouse Resale. If your question is not answered below, please reach out to us!
AUTHENTICITY
Are all the items authentic?
Yes. Every luxury item is carefully evaluated and independently authenticated before it is offered for sale. We use trusted third-party authentication services, including Entrupy, and clearly provide authentication details with each listing so you can shop with confidence.
RETURNS
Can I return an item if it’s not as described?
Absolutely. Customer satisfaction is our priority. If your item doesn’t match the description, please contact us for a return with in 7 days. See our return policy below for more details.
SHIPPING
How long does shipping take?
We process and ship all orders within one business day. Once your order is shipped, you will get tracking details so you can check its progress. Please view our shipping policy below for more information.
CONDITION
What condition are the items in?
We will only source products in very good, excellent or like new condition. Each product is carefully curated to meet our high standards. View our condition guide below for more details.
SOURCING
Where do you source your inventory?
Our collection is personally curated from a trusted network of domestic and international wholesalers, auctions, retailers, private sellers, and established resale sources. Every piece is selected for its authenticity, condition, quality, desirability, and fit within the Barbee Dreamhouse collection.
Find Your Next Dream Piece
Explore our curated collection of authentic designer handbags and accessories.