AUTHENTICITY

Are all the items authentic?

Every luxury item is carefully evaluated and authenticated it is offered for sale. We use trusted third-party authentication services, including Entrupy, and clearly provide authentication details with each listing so you can shop with confidence. Certiciates of Authentication are provided free of charge.

RETURNS

Can I return an item?

Yes. For a change-of-mind return, email hello@barbeedreamhouse.com within 7 calendar days after delivery to request authorization. Return the item in its original received condition with the pink security tag attached and all supplied packaging, tags, and accessories. You pay a flat fee of $25 for a return shipping label. Original shipping is nonrefundable.

If your item is damaged, defective, incorrect, not as described, or you have an authenticity concern, contact us within 7 days to request a return. We will send a prepaid shipping label to use for the return. See our Return Policy for full details.

SHIPPING

How long does shipping take?

We process and ship all orders within one business day. Once your order is shipped, you will get tracking details so you can check its progress. We offer flat rate shipping via UPS Ground and an expedited upgrade option via UPS 2nd Day Air. U.S. rates are $15 standard and $35 expedited. Please view our shipping policy for full details.

CONDITION

What condition are the items in?

We only source products in very good, excellent or like new condition. Each product is carefully curated to meet our high standards. View our condition guide below for details.

SOURCING

Where do you source your inventory?

Our collection is personally curated from a trusted network of domestic and international wholesalers, auctions, retailers, private sellers, and established resale sources. Every piece is selected for its authenticity, condition, quality, desirability, and fit within the Barbee Dreamhouse collection.